Effective Date: May 1, 2026
At Chikmania.online, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our food ordering services.
1. Information We Collect
To provide a seamless food delivery experience, we collect the following types of information:
- Personal Identity Information: Name, email address, and phone number.
- Delivery Information: Your physical address or GPS location to ensure accurate delivery.
- Transaction Data: Details about the orders you place and your preferred payment methods (we do not store full credit card numbers; these are handled by secure, encrypted third-party payment gateways).
- Usage Data: IP address, browser type, and your interaction with our menus and promotions.
2. How We Use Your Information
We use the collected data to:
- Process and fulfill your food orders.
- Send order confirmations and delivery updates via SMS or Email.
- Improve our menu offerings based on customer preferences.
- Detect and prevent fraudulent transactions.
- Communicate promotional offers or seasonal discounts (only if you opt-in).
3. Sharing Your Information
We do not sell your personal data. However, we share necessary information with:
- Kitchen & Restaurant Staff: To prepare your specific order requirements.
- Delivery Partners: Your name, phone number, and address are shared with drivers so they can reach you.
- Service Providers: Secure payment processors and analytics tools that help us run our website.
- Legal Requirements: If required by Indian law or to protect our legal rights.
4. Cookies and Tracking
We use cookies to remember your login session and the items in your shopping cart. You can choose to disable cookies through your browser settings, but please note that some features of the ordering system may not function correctly.
5. Data Security
We implement industry-standard security protocols (SSL encryption) to protect your data during transmission. While we take every precaution to secure your information, no digital transmission is 100% secure, and we encourage you to use strong passwords for your account.
6. Your Privacy Rights
You have the right to:
- Access/Update: Review and change your personal details through your account profile.
- Opt-Out: Unsubscribe from marketing emails at any time using the “Unsubscribe” link.
- Delete: Request the deletion of your account and associated data (subject to any legal record-keeping requirements).
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services or legal obligations. We will notify you of any significant changes by posting the new policy on this page.
9. Contact Us
If you have any questions or concerns regarding your privacy, please reach out to us:
Email: abubakkarsiddque9083@gmail.com
Website: https://chikmania.online